As clients begin to approach their follow-up windows, we have created scripts that can be used to remind clients about their follow-up interview. These can be helpful for encouraging engagement throughout the survey process.
These reminder scripts can be found on the Resources page of the SOR Support Portal.
As always, please reach out to the SOR Support team at SORSupport@omni.org if you have any questions or would like additional resources around engaging clients in the follow-up process.