We are continuing to share some kudos about CSBs or Agencies that are doing well with intakes, follow-ups, engaging and supporting clients, and/or those that demonstrate a "spirit of inquiry" when engaging with our TA Team on GPRA administration issues.
This month, we are highlighting Alexandria CSB. In our recent one-on-one meeting between OMNI and their team, we reviewed their GPRA rates: Alexandria has met 98% of their Intake GPRA goal for the fiscal year (63 of 64) and have a 100% interview GPRA follow-up rate so far! The Alexandria team has been working hard on monitoring their GPRA workflows and due dates and are showing strong effort in completing these important GPRA interviews at intake and follow-up. Kudos!
We know that everyone is working hard toward meeting their intake goal as set out by DBHDS this year. We also want to make special note of the fact that the first Follow-up Windows to open for SOR III were in March and have recently begun to close in June. Please pay close attention to your tracking sheet to keep tabs on those and schedule your Follow-up GPRA interviews accordingly.
With the increased workloads due to Follow-up windows opening in general, we want to make sure all CSBs/agencies know that the TA Team is available to help if you have questions about any aspect of GPRA administration or would like any tips on best practices. If so, please reach out to our team at SORsupport@omni.org