Throughout 2022, we have been sharing some shout-outs about CSBs or Agencies that are doing well with their intakes, follow-ups, engaging and supporting clients, and/or those that demonstrate a "spirit of inquiry" when engaging with our TA Team on GPRA administration issues.
This month, we’d like to highlight Dickenson CSB. As you know, SAMHSA requires an 80% follow-up GPRA rate, and only “interview” follow-up GPRAs count towards this rate. Over the past year, Dickenson has exceeded SAMHSA’s rate in at least three different months (reaching 83%) and have an overall average rate approaching 80%. Their intake GPRA numbers have remained steady, as well. We appreciate the extra effort it takes to encourage clients to participate in the important interview follow-up GPRAs so that we can better learn about the impact that SOR-funded services have over time on clients receiving treatment. May the trend continue!