This past January through March 2022, the OMNI TA Team scheduled 30-minute one-on-one meetings between one of our TA Team members and folks at each CSB/Agency! These were very successful on a number of levels.
We made stronger connections with you all! We are all more than just an email address!
We learned about some successes and challenges with GPRA administration and at your agency.
We provided tips and tricks and documents to better support your important work for the SOR grant evaluation, including GPRA administration.
In many of our nearly 40 conversations, a number of consistent themes, topics, or questions came up. Here are a few we consolidated with our added TA to guide you:
Clarification over GPRA Follow-up versus Discharge processes:
The Follow-up & Discharge TA sheet is very helpful in this regard. Please review and let our team know if you have questions. Remember that even though a client may be discharged from services, and you may have completed a Discharge GPRA, you still need to attempt a Follow-Up GPRA interview approximately 6 months after intake. Your Weekly Tracking Sheets in Dropbox define the open windows for doing follow-ups and the running status of GPRA completion for each client.
Clarification over incentives and contingency management.
OMNI has a Contingency Management Training recording and slides that may be helpful in understanding the full scope of Contingency Management. Many tangible examples were shared during this training.
Page 3 of the helpful GPRA Administration Tips and Best Practices sheet provides guidance and examples of both incentives and contingency management.
Recall that completion of a GPRA follow-up interview can be incentivized with a $30 gift card from any store but cannot be exchanged for cash. Gift cards can be purchased with SOR funds and are managed by your agency.
If Contingency Management (CM) is used by your agency, it can be used to incentivize folks to continue to engage in services, which can support completion of a GPRA interview at intake, follow-up, or discharge. CM could include anything $15 or less.
Reminder that the GPRA is designed as an interview survey only. After the agency completes the Administrative section, clients should be interviewed and may not fill out the GPRA themselves.
To bolster client buy-in to the SOR evaluation and GPRA, the Engagement Information Sheet for Clients proved to be very useful to several folks we spoke with.
We reminded folks of the helpful information OMNI shares with you in your Dropbox: Weekly GPRA Tracking Sheets, Monthly Progress Reports (stay apprised of GPRA numbers through time!), Quarterly Reports, and Annual CSB SOR Reports (for most agencies).
We also reminded folks of our helpful SOR Support Website with any and everything you might need, including all the news you get in your email portal post digests, to a form to contact us for TA. Check it out!
As a reminder, GPRA intakes are incredibly important in continuing to secure funding. Please keep up the work on getting folks into the program!
Thanks to all for your input and participation. If you have any follow-up questions or concerns, let us know at SORSupport@omni.org.