We wanted to take a moment to share some kudos with CSBs/agencies for this great milestone:
The GPRA follow-up interview rate in the federal SPARS reporting system for Virginia SOR II is now at 44.6% which is above the average for all SOR grantees across the country (43.5%).
Our OMNI Team has been working hard to provide tips, best practices, and individualized TA to support your work, and so have you all, and it is paying off! Although we still have a little ways to go to reach SAMHSA's 80% target, we wanted to recognize and celebrate the hard work you've all put in to raise our Virginia rate.
Thank you for working so diligently to get those important follow-up interviews in place. It appears that you have improved your client tracking and outreach processes. Further, you are also bringing a spirit of inquiry (e.g., "How might we do this better?" "What TA tips can you offer to support us?") to your work as you reach out to the OMNI team for TA in this area.
In the coming months, we'll be sharing some shout-outs about CSBs or Agencies that are doing really well with their intakes, follow-ups, engaging and supporting clients, and/or those that demonstrate that "spirit of inquiry" when engaging with our TA Team on GPRA administration issues.
May the trend continue!